FAQ
Frequently asked questions
Ordering at Shop.Print.az is very simple! Just browse our product catalog, select the product you want, customize it to your liking, add it to your cart, and when you're ready, proceed to checkout. Fill in your shipping and payment information, place your order, and you'll receive a confirmation email shortly.
We accept all major credit cards, debit cards and various online payment methods available in Azerbaijan, providing a secure transaction process for your convenience.
Absolutely! Customization is what we specialize in. Depending on the product, you have multiple customization options. Check the available options on each product page.
Delivery within Azerbaijan is usually made within 2-3 working days. For custom orders, the process may take a little longer and we will keep you informed every step of the way.
We accept returns on most new condition items within 14 days of receipt. Custom made items can only be returned if they are defective or damaged. Please visit our Shipping & Returns policy page for more details.
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track the progress of your order directly to your door.